Terms of Service
Introduction
These terms constitute a legal agreement between you and MotionMatrix Analytics ("SeamlessFlow," "we," or "us"). Your use of our website, platform, and traffic analysis services (the "Services") is subject to these Terms of Service (these "Terms").
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please discontinue your use of our Services.
1. License to Use Our Services
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable license to use our Services. This license includes the right to use our traffic analysis and geospatial mapping features for professional purposes within your organization, subject to your subscription plan and these Terms.
Your right to use our Services ends immediately if you violate these Terms or if your account is terminated.
2. User Accounts and Responsibilities
Account Creation
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized use of your account
- You must be authorized to act on behalf of your organization
Acceptable Use
You agree to use our Services only for lawful purposes and in accordance with these Terms. You may not:
- Use the Services for any illegal activities or to violate any regulations
- Attempt to gain unauthorized access to our systems or other users' accounts
- Reverse engineer, decompile, or attempt to extract our proprietary algorithms
- Use the Services in ways that could harm, disable, or impair our infrastructure
- Share your account credentials with unauthorized personnel
- Upload malicious files or attempt to introduce viruses or malware
- Violate any applicable laws, regulations, or third-party rights
3. Platform Services and Data Processing
Traffic Analysis Services
Our platform processes your project data to provide traffic management insights, including but not limited to:
- Geospatial mapping and visualization of infrastructure projects
- Traffic impact analysis and measure effectiveness evaluation
- Cost-effectiveness calculations and budget optimization
- Project collaboration and stakeholder management tools
- Data export and reporting capabilities
Data Accuracy
While we strive to provide accurate analysis and calculations, you acknowledge that our platform's recommendations and analyses are tools to assist decision-making. You are responsible for reviewing and verifying all platform-generated content and analyses before making project decisions or policy implementations.
4. Subscription and Payment
Service Plans
- Our Services may be offered under various plans with different features and usage limits
- Subscription fees, if applicable, are charged in advance on a recurring basis
- All fees are non-refundable except as required by law or as specified in your service agreement
Payment Terms
- You agree to pay all applicable fees and taxes
- If payment fails, we may suspend or terminate your access to the Services
- Price changes will be communicated with reasonable advance notice
5. Intellectual Property Rights
Our Rights
MotionMatrix Analytics retains all right, title, and interest in and to our Services, technology, and intellectual property, including:
- The SeamlessFlow platform and underlying technology
- Analysis algorithms, methodologies, and proprietary software
- Trademarks, service marks, and brand elements
- Documentation, content, and user interfaces
- Aggregated and anonymized data insights derived from platform usage
Your Content
You retain ownership of your project data, geospatial information, and uploaded content. By using our Services, you grant us a limited license to process your content solely for the purpose of providing our traffic analysis and collaboration services. We will not share your specific project data with third parties except as outlined in our Privacy Policy.
6. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information and project data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
7. Disclaimers and Limitation of Liability
Service Availability
While we strive to maintain high availability, our Services are provided "as is" and "as available." We do not guarantee uninterrupted or error-free service, and may perform maintenance that temporarily affects service availability.
Professional Responsibility
SeamlessFlow is a tool to assist in traffic analysis and project management. All final decisions regarding infrastructure projects, traffic measures, and policy implementations remain the professional responsibility of qualified personnel within your organization.
Limitation of Liability
To the maximum extent permitted by law, MotionMatrix Analytics shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or project delays arising from your use of our Services.
8. Data Export and Termination
Data Portability
You may export your project data at any time through our platform's export features.
Account Termination
Either party may terminate these Terms at any time. Upon termination:
- Your access to the Services will cease
- You will have 30 days to export your data before account deletion
- We may delete your account and associated data after the export period
- Provisions that should survive termination will remain in effect
9. Governing Law
These Terms are governed by the laws of the Netherlands and the European Union's applicable regulations. Any disputes arising from these Terms or our Services shall be resolved in the courts of Rotterdam, Netherlands.
10. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services or applicable laws. We will notify users of material changes by posting the updated Terms on our website and updating the "Effective Date" above. Your continued use of our Services after any changes constitutes acceptance of the revised Terms.
11. Contact Information
If you have any questions about these Terms, please contact us at info@seamlessflow.org.